Legally Reviewed By: Robert M. Knowles
Attorney & Partner At Knowles Law Firm
Standing up to an insurance company after an accident can feel impossible. One moment, you’re focused on recovery, and the next, you’re dealing with calls, paperwork, and settlement offers that may not come close to covering your expenses. Insurance companies often pressure accident victims to accept quick payouts before they fully understand the extent of their injuries. These early offers might seem like an easy solution, but they rarely account for long-term medical needs, lost wages, or ongoing pain. Knowing how to push back is key to securing the compensation you truly deserve.
To provide insight into this process, we sat down with Attorney Ben Knowles to discuss how he protects clients from insurance company tactics. At Knowles Law Firm, we have spent decades advocating for accident victims, securing multi-million dollar settlements, and ensuring our clients are treated fairly. From handling all communication with insurers to advising on medical care and case strategy, we work to protect our clients’ rights at every stage. Our goal is to relieve the burden so our clients can focus on their recovery while we fight for the compensation they deserve.
How We Build Trust and Transparency With Our Clients From Day One
Trust begins with honesty. From the first conversation, we focus on being upfront about the legal process and setting clear expectations. “For us, it’s about being open with clients from the start,” says Attorney Ben Knowles. “We walk them through every step so they understand what’s happening and what to expect.” Many accident victims feel overwhelmed and unsure of what comes next, so we make sure they have a clear roadmap from day one.
Following through on what we promise is another key part of building trust. “With any new relationship, I think it’s important that clients see what we said in the initial meeting actually play out as the case moves forward,” Attorney Knowles explains. We don’t just outline the legal process—we ensure our clients see it unfold just as we described. This consistency helps ease anxiety and reassures them that their case is being handled properly.
Transparency also means being realistic about case outcomes. “We’ve always had the policy of being honest early on, even if that means giving bad news at the first meeting,” says Attorney Knowles. “It’s better for clients to understand their case upfront rather than be disappointed months down the road.” Rather than overpromising, we set clear expectations so clients can make informed decisions from the beginning.
At Knowles Law Firm, we ensure our clients feel involved and heard. Whether it’s explaining medical bill options or discussing treatment decisions, we guide them through each choice while making it clear they are in control. “We look at the points in the process where clients will have decisions to make and help them understand their options,” Attorney Knowles says. By staying honest, communicative, and accessible, we help clients focus on their recovery while we handle the legal challenges.
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Strategies We Use to Counter the Insurance Company’s Tactics
Insurance companies work quickly to minimize payouts, often pressuring accident victims into accepting low settlements before they understand the full extent of their injuries. At Knowles Law Firm, we step in to take control. “Once we get involved in a case, the insurance company shouldn’t be contacting the client,” says Attorney Ben Knowles. From that point forward, we handle all communication, ensuring our clients don’t feel pressured or misled.
Blocking Quick, Lowball Settlements
Insurers frequently offer fast payouts to close cases before victims realize the full impact of their injuries. “They want to settle quickly, sometimes within days, before people even know if they need long-term care,” Attorney Knowles explains. These early offers rarely cover ongoing medical expenses or lost wages, and insurers may still dispute medical bills after agreeing to pay them. We make sure clients understand the full value of their case before making any decisions.
Eliminating Unnecessary Pressure
Many clients worry they need to respond to the insurance company right away. “I get a lot of calls where people ask, ‘Do I need to call them back?’ and I always tell them, ‘You have four years in Nebraska—you don’t have to do anything right now,’” says Attorney Knowles, referring to the state’s statute of limitations for personal injury cases. We ensure our clients aren’t rushed into decisions and have time to focus on their recovery.
Negotiating With Strength
Our experience negotiating with insurers works to our clients’ advantage. “Most of these companies know us,” says Attorney Knowles. “They know we’re tough but fair.” We set realistic settlement demands and push back against low offers, making it clear we’re prepared to go to trial if needed. This approach ensures our clients receive fair compensation, not just a quick payout.
Protecting Your Rights Against Insurance Company Tactics
Insurance companies have teams of adjusters and lawyers working to minimize what they pay after an accident. You shouldn’t have to face them alone. At Knowles Law Firm, we take over the legal process so you can focus on your recovery. From blocking early lowball settlement offers to negotiating fair compensation, we know how to counter the tactics insurers use to undervalue claims. We ensure you’re informed every step of the way, so you never feel pressured into making a decision that isn’t in your best interest.
With decades of experience and a history of securing multi-million dollar settlements, we know what it takes to stand up to big insurance companies. If you’ve been injured in an accident, we’re ready to help you navigate the process with honesty, transparency, and dedicated advocacy. Contact Knowles Law Firm at (402) 431-9000 or reach out through our contact form today.
About Our Attorney
Robert M. Knowles
Attorney & Partner at Knowles Law Firm
Robert has tried cases in both state and federal courts and was selected as one of the top 100 litigation lawyers in Nebraska for 2014 by the American Society of Legal Advocates. Less than 1.5 percent of lawyers nationally are selected for this recognition. He is rated AV by Martindale-Hubbell which is the highest rating an attorney can obtain. He was also selected by Martindale-Hubbell as a 2019 Top Rated Lawyer.
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